Terms of Service
TERMS OF SERVICE
Effective Date: June 1, 2026
Business Name: Yard Link Logistics
Email: Info@yardlinklogistics.com
Telephone: 876 544 3901
Acceptance of Terms
By registering for an account, using our website, shipping goods through our facilities, or utilizing any of our services, you agree to be bound by these Terms and Conditions.
Services Provided
Yard Link Logistics provides:
International freight forwarding
Air freight services
Package consolidation
Customs clearance facilitation
Warehouse receiving services
Local delivery services within Jamaica
Commercial and personal shipping solutions
We reserve the right to modify, suspend, or discontinue any service without prior notice.
Customer Responsibilities
Customers agree to:
Provide accurate personal and shipment information.
Upload invoices, receipts, and supporting documents when requested.
Comply with all Jamaican and international shipping regulations.
Ensure all shipments are properly packaged.
Pay all applicable freight, customs duties, taxes, storage fees, and service charges.
The Company shall not be responsible for delays, penalties, or losses resulting from inaccurate information provided by the customer.
Prohibited and Restricted Items
The following items are strictly prohibited:
Firearms and ammunition
Illegal drugs and narcotics
Explosives and flammable materials
Hazardous chemicals
Counterfeit goods
Perishable goods without prior approval
Currency and negotiable instruments
Any item prohibited by the laws of Jamaica or the country of origin
The Company reserves the right to refuse, confiscate, or report prohibited items to the relevant authorities.
Customs Duties and Taxes
Customers are responsible for all customs duties, taxes, brokerage fees, and government charges assessed by the Jamaica Customs Agency or other authorities.
The Company acts solely as a logistics provider and customs facilitator and cannot guarantee the amount of duties or taxes assessed.
Delivery Timeframes
Estimated delivery times are provided for guidance only and are not guaranteed.
The Company shall not be liable for delays caused by:
Customs inspections
Airline or shipping carrier delays
Weather conditions
Government actions
Force majeure events
Incomplete customer documentation
Package Storage
Packages not collected within 30 days of notification may incur storage fees.
Packages remaining unclaimed for more than 90 days may be considered abandoned and may be disposed of or sold to recover outstanding charges, subject to applicable law.
Loss or Damage Claims
Claims for loss or damage must be submitted within 7 days of delivery or notification.
Claims must include:
Tracking number
Invoice or proof of purchase
Photographs of the package and contents
Description of the loss or damage
The Company reserves the right to investigate all claims before determining compensation.
Limitation of Liability
Unless additional insurance has been purchased, the Company's liability for lost or damaged shipments shall be limited to the lesser of:
The Company shall not be liable for:
Consequential or indirect damages
Lost profits
Manufacturer defects
Merchant errors
Delays beyond its reasonable control
Returns and Refunds
Shipping and handling fees are non-refundable once services have been rendered.
Refunds may be granted only where the Company determines that a service failure occurred due solely to its negligence.
Account Suspension and Termination
The Company reserves the right to suspend or terminate any customer account for:
Fraudulent activity
Violation of these Terms
Non-payment of fees
Shipment of prohibited items
Abuse of staff or services
Privacy
Customer information will be collected, stored, and used in accordance with the Company's Privacy Policy and applicable Jamaican data protection laws.
Force Majeure
The Company shall not be liable for failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, labor disputes, pandemics, government actions, transportation interruptions, or civil unrest.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Jamaica.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Jamaica.
Amendments
The Company reserves the right to amend these Terms at any time. Updated Terms will be published on our website and become effective immediately upon publication.
Contact Information
Yard Link Logistics
Telephone: 18765443902
Email: Info@yardlinklogistics.com
Website: https://yardlinklogistics.com
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Last updated: 6/2/2026